Terms and Conditions – SamudrikMach.com

Welcome to SamudrikMach.com. By accessing our website and placing an order, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Website Usage

  • You must be at least 18 years old to use this website or have parental supervision.

  • You agree not to misuse the website or its content in any unlawful or unauthorized manner.

2. Product Information

  • We strive to display accurate details about our seafood, including weight, type, and freshness.

  • Actual product weight may slightly vary due to cleaning and natural variation.

3. Pricing and Payment

  • All prices are shown in BDT (Bangladeshi Taka) and are subject to change without notice.

  • We accept payment via Cash on Delivery (COD), mobile banking, or online gateways where applicable.

4. Order Confirmation

  • Once an order is placed, you will receive a confirmation via phone or email.

  • We reserve the right to cancel or modify orders due to unforeseen circumstances such as stock unavailability or delivery constraints.

5. Delivery Policy

  • Orders are delivered within the designated delivery zones.

  • Delivery times may vary depending on location, weather, and availability.

  • Customers must be available to receive the order; otherwise, it may be canceled or delayed.

6. Cancellation Policy

  • Orders can only be canceled before dispatch. Once dispatched, cancellation is not possible.

  • We reserve the right to cancel any order and notify the customer accordingly.

7. Return and Refund

  • Due to the perishable nature of our products, returns are generally not accepted.

  • Please refer to our Refund Policy for detailed terms.

8. Intellectual Property

  • All content on SamudrikMach.com (text, images, logo, etc.) is the property of Samudrik Mach and cannot be used without permission.

9. Privacy

  • We respect your privacy. Please refer to our Privacy Policy to understand how your data is collected and used.

10. Limitation of Liability

  • SamudrikMach.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

11. Changes to Terms

  • We may update these Terms and Conditions at any time. Continued use of our site implies acceptance of the updated terms.

Contact Us

For any questions or concerns:

📧 Email: samudrikmaach@gmail.com
📞 Phone: 01997000098
🌐 Website: www.samudrikmach.com